Privacy policy

Privacy Policy

At Epiluxa™, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

Information We Collect

When you interact with our website, we may collect certain information, including:

  • Personal details such as name, email address, phone number, and shipping address
  • Payment-related information (processed securely by third-party payment providers)
  • Order and transaction details
  • Technical data such as IP address, browser type, and device information

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Communicate order updates and service-related information
  • Improve our website and customer experience
  • Comply with legal and regulatory requirements

We do not sell or rent your personal information to third parties.

Advertising & Analytics

Epiluxa™ may use trusted third-party services such as analytics and advertising platforms to understand how visitors interact with our website. These services may use cookies or similar technologies to collect non-identifiable information.

This helps us improve our marketing efforts and provide relevant content. You may opt out of certain tracking technologies through your browser settings.

Cookies

Cookies are small data files placed on your device. We use cookies to enable essential website functions, analyze site performance, and support advertising efforts. You can manage cookie preferences through your browser settings.

Data Sharing

We may share your information with trusted service providers who assist us in operating our website, processing payments, delivering orders, or providing analytics. These third parties are required to handle your data responsibly and in accordance with applicable privacy laws.

Data Security

We take reasonable measures to protect your personal information. Payment details are processed securely by third-party payment providers, and we do not store full payment card details on our servers.

Your Rights (GDPR)

If you are located in the European Economic Area (EEA), you have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Object to or restrict certain data processing
  • Request data portability where applicable

To exercise your rights, please contact us using the information below.

Your Rights (California Residents)

If you are a California resident, under the California Consumer Privacy Act (CCPA), you have the right to:

  • Know what personal information we collect, use, and share
  • Request deletion of your personal information
  • Opt out of the sale or sharing of your personal information
  • Non-discrimination for exercising your privacy rights

We do not sell your personal information. To exercise your rights, please contact us using the information below.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

Children's Privacy

Our website and products are intended for adults aged 18 and over. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will delete it promptly.

Changes to This Policy

Epiluxa™ reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us:

Email: support@epiluxa.com

This Privacy Policy is intended to comply with applicable data protection regulations, including GDPR and CCPA, and advertising platform requirements.