Terms of service

Terms of Service

These Terms of Service govern your use of the Epiluxa™ website and the purchase of products from our store. By accessing our website or placing an order, you agree to be bound by these Terms.

Eligibility

By using this website, you confirm that you are at least 18 years of age, or the age of majority in your jurisdiction, and legally capable of entering into a binding agreement.

Product Information

Epiluxa™ products are cosmetic skincare items intended for personal beauty use only. They are not intended to diagnose, treat, cure, or prevent any medical condition. Product descriptions, images, and content are provided for general information purposes and may vary slightly from the actual product.

We do not guarantee specific results or outcomes. Individual experiences vary based on factors such as skin type, sensitivity, sleep habits, and consistency of use.

Orders & Payments

By placing an order, you agree that all information provided is accurate and complete. Prices, availability, and promotions are subject to change without notice.

Payments are processed securely through third-party payment providers. Epiluxa™ does not store full payment card details. We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud, pricing errors, or stock limitations.

Shipping & Delivery

Shipping times are estimates only and are not guaranteed. Delivery timelines may vary due to factors beyond our control, including carrier delays, customs, or weather conditions.

Please review our Shipping Policy for additional details.

Returns & Refunds

Returns and refunds are governed by our Refund & Return Policy. We encourage customers to review this policy before making a purchase.

Use of Products

Epiluxa™ products must be used only as directed and in accordance with the instructions provided. For external use only. Avoid direct contact with eyes. Discontinue use immediately if irritation, redness, or any adverse reaction occurs, and consult a qualified healthcare professional if symptoms persist.

If you have known allergies, sensitive skin, or pre-existing skin conditions, please consult a dermatologist before use. Epiluxa™ is not responsible for misuse, improper handling, or failure to follow usage guidelines.

Intellectual Property

All content on this website, including text, images, logos, and design, is the property of Epiluxa™ and may not be copied, reproduced, or used without prior written permission.

User Conduct

You agree not to use this website for any unlawful purpose, to interfere with its operation, or to attempt to gain unauthorized access to any part of the site, our systems, or other users' accounts.

Limitation of Liability

To the fullest extent permitted by law, Epiluxa™ shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website. Our total liability for any claim shall not exceed the amount you paid for the product giving rise to the claim.

Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws applicable in the Province of Ontario, Canada, without regard to conflict of law principles. This does not affect your statutory rights under applicable consumer protection laws in your jurisdiction.

Changes to These Terms

Epiluxa™ reserves the right to update or modify these Terms of Service at any time. Changes will be effective upon posting to this page.

Contact Information

If you have any questions regarding these Terms of Service, please contact us: